Terms & Conditions
By subscribing to Silk IPTV, you agree to these Terms and Conditions. Silk IPTV provides a media streaming service for personal, non-commercial use only.
- Service Availability: We strive for 99.9% uptime, but we cannot guarantee uninterrupted service due to factors beyond our control (e.g., your ISP blocking IPTV).
- Account Usage: Unless you purchased a multi-screen plan, your subscription is for ONE device only. Sharing your account will result in an automatic permanent ban by our system.
- Content Responsibility: Silk IPTV does not host any video files on our servers. We simply aggregate links from third-party sources.
7-Day Money-Back Guarantee
We want you to be 100% satisfied with our service. That's why we offer a risk-free 7-day money-back guarantee.
- If you experience buffering, missing channels, or simply don't like the service, contact us via WhatsApp within the first 7 days of your purchase.
- We will process a full, no-questions-asked refund to your original payment method.
- Refunds requested after the 7-day period will be evaluated on a case-by-case basis and are generally not granted unless there is a systemic failure on our end.
Privacy Policy
Your privacy is critically important to us. We only collect the minimal amount of information necessary to deliver your subscription.
- What we collect: Your email address (for delivery) and WhatsApp number (for support).
- What we DO NOT collect: We do not store your credit card details. All payments are processed securely by our trusted third-party payment gateways.
- Data Sharing: We will never sell, rent, or share your personal information with third parties.
Cookie Policy
We use cookies to enhance your browsing experience, serve personalized content, and analyze our traffic using Google Analytics. You can adjust your browser settings to disable cookies, but this may affect certain functionalities of the website.
